13.00 - 17.30
Radisson BLU Sobieski Hotel
Workshop / meeting
13.00 - 17.30
Radisson BLU Sobieski Hotel
Workshop / meeting
David Campbell Trophy Candidates Workshop
Done by Hani El-Sharkawi (for ROTY candidates only)
14.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
14.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Workshop 1 – Social Media Marketing – Why It Is So Important? – Dagmara Plata – Alf
How to do it correctly for the hotel and for your personal development by Dagmara Plata-Alf – she is passionate about digital marketing, management and new technologies. Lecturer at the Kozminski University and Managing Director at Hotel Media Group company specializing in consulting and marketing activities for prestigious hotels and restaurants. She is the author of numerous articles on marketing and management in tourism industry. She realizes her passion and shares her knowledge also during guest academic lectures (including at the Jagiellonian University in Krakow or the Cracow University of Economics). A graduate of doctoral studies at the Kozminski University and an MBA at the University of Bedfordshire. She runs her blog: www.dagmaraplataalf.pl
14.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
14.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Workshop 2 – Emotional Intelligence & Your Well Being – Kevin Daly
Even though IQ is considered as a vital element of success, another element, the ability to successfully deal with people and one’s work environment is just as important for individual and team performance – especially within the hospitality industry. This element is Emotional Intelligence, which relates to the skill how we perform in social situations, how we deal with pressure and expectations of our surroundings.
This course focuses on building skills in 4 core elements of Emotional Intelligence specifically connected to Well Being: Self – Regard, Optimism, Interpersonal Relationships and Self – Actualization. Course participants will walk away with strategies for action to build Well Being.
Workshop Trainer: Kevin Daly, B.SC., MBA /Managing Partner, Lighthouse Organizational Development
Kevin Daly is an international training and development specialist with extensive organizational development experience. He holds an MBA in Business and is a qualified administrator of the Myers-Briggs Type Indicator (MBTI), Neethling Brain Instrument (NBI), Intercultural Development Inventory (IDI), EQ-i 2.0, EQ 360, and the Intercultural Conflict Style Inventory (ICS). He has led hundreds of seminars throughout Europe working together with talents, managers and leaders with a particular focus on communication, intercultural competence, and team development. Born in San Diego, California, he has called Vienna, Austria his home since 1996; he enjoys traveling and particularly likes working with multicultural teams.
18:30
Belvedere Restaurant
Transfer
18:30
Belvedere Restaurant
Transfer
Transfer from Radisson Blu Sobieski to Belvedere Restaurant
19.00 - 22.00
Belvedere Restaurant
Dinner
19.00 - 22.00
Belvedere Restaurant
Dinner
DCT Dinner for Presidents, Candidates, International Committee, Jury members and Organization Committee, Past Presidents
22:00
Radisson BLU Sobieski Hotel
Transfer
22:00
Radisson BLU Sobieski Hotel
Transfer
Transfer from Belvedere Restaurant to Radisson Blu Sobieski
8.00 - 17.00
Radisson BLU Sobieski Hotel
Trophy
8.00 - 17.00
Radisson BLU Sobieski Hotel
Trophy
David Campbell Trophy Competition
9.00 - 12.00
Radisson BLU Sobieski Hotel
Workshop / meeting
9.00 - 12.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Workshop 3 – Managing High Conflict Situations & Discussions– by Kevin Daly
Difficult conversations — whether you’re telling a key stakeholder the project is delayed or presiding over an unenthusiastic performance review — are an inevitable part of the workplace. How should you prepare for these kinds of discussions? How do you find the right words in the moment? And, how can you manage the exchange so that it goes as smoothly as possible?
This course focuses on building skills to help you deal better with high conflict people, situations and discussions. Course participants will walk away with a conflict analysis planning toolbox and be able to immediately apply it to current workplace conflicts
Workshop Trainer: Kevin Daly, B.SC., MBA /Managing Partner, Lighthouse Organizational Development
Kevin Daly is an international training and development specialist with extensive organizational development experience. He holds an MBA in Business and is a qualified administrator of the Myers-Briggs Type Indicator (MBTI), Neethling Brain Instrument (NBI), Intercultural Development Inventory (IDI), EQ-i 2.0, EQ 360, and the Intercultural Conflict Style Inventory (ICS). He has led hundreds of seminars throughout Europe working together with talents, managers and leaders with a particular focus on communication, intercultural competence, and team development. Born in San Diego, California, he has called Vienna, Austria his home since 1996; he enjoys traveling and particularly likes working with multicultural teams.
Coffee breaks in between
9.00 - 12.00
Radisson BLU Sobieski Hotel
Workshop / meeting
9.00 - 12.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Workshop 4 – Managing Successfully Across Cultures – Hani El-Sharkawi
This training session is designed to prepare the participants for doing business across cultures. It is aimed at offering individuals and an understanding of how cross-cultural dynamics impact them. It aims to equip the participants with the necessary knowledge and skills to work and lead across cultures through a detailed understanding of cultural differences especially in regards to communication and working styles. It is also designed to increase the effectiveness of leaders of multi-cultural teams.
Click here to read more
About the trainer: Hani El Sharkawi is the Director of the Sacher School of Excellence, the training academy of the Sacher Hotels. He has many years of experience in executive positions in the international luxury hospitality industry in various cities including Vienna, Paris, Singapore and Vancouver. As the son of an Egyptian father and an Austrian mother, he grew up in a multicultural environment in Alexandria, Egypt. He graduated from High School in the USA, earned a Bachelor degree in Tourism and Hospitality Management from the University of Alexandria and Master degree in intercultural competences from Danube University Krems in Austria.
Coffee breaks in between
12.15 - 13.15
Radisson BLU Sobieski Hotel
Lunch
12.15 - 13.15
Radisson BLU Sobieski Hotel
Lunch
Lunch – for Presidents, Candidates, International Committee, Jury members and Organization Committee, Trainers
14.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
14.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Workshop 5 – Mentoring Training Workshop – Nicola Miller (President UK)
After the successful trial of the AICR UK mentoring programme, we are delighted to offer you the opportunity to join a Mentoring training workshop.Understand how to mentor and how to make the most of this opportunity.This session is a practical guide to mentoring, giving a useful structure, tools and tips to begin or improve your mentoring skills.We have a limited number of places available, so please contact Nicola, AICR UK President, as soon as you can in order to participate in this training workshop. Please email Nicola at president@aicr.co.uk to secure your place on this workshop.
Coffee breaks in between
14.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
14.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Workshop 6 – Social Media Marketing – why it is so important? – Dagmara Plata – Alf
How to do it correctly for the hotel and for your personal development by Dagmara Plata-Alf – she is passionate about digital marketing, management and new technologies. Lecturer at the Kozminski University and Managing Director at Hotel Media Group company specializing in consulting and marketing activities for prestigious hotels and restaurants. She is the author of numerous articles on marketing and management in tourism industry. She realizes her passion and shares her knowledge also during guest academic lectures (including at the Jagiellonian University in Krakow or the Cracow University of Economics). A graduate of doctoral studies at the Kozminski University and an MBA at the University of Bedfordshire. She runs her blog: www.dagmaraplataalf.pl
Coffee breaks in between
18:30
Folk Gospoda - Grzybowska street
Transfer
18:30
Folk Gospoda - Grzybowska street
Transfer
Transfer from Radisson Blu Sobieski to Folk Gospoda
19.00 - 23.00
Folk Gospoda - Grzybowska street
Dinner
19.00 - 23.00
Folk Gospoda - Grzybowska street
Dinner
Welcome dinner at Folk Gospoda
Welcome dinner in Folk Gospoda including tasting of local liquers and traditional polish folkloristic entertainment
Please wear your home country traditional outfit
23:00
Radisson BLU Sobieski Hotel
Transfer
23:00
Radisson BLU Sobieski Hotel
Transfer
Transfer from Folk Gospoda to Radisson Blu Sobieski
8.00 - 13.00
Radisson BLU Sobieski Hotel
Workshop / meeting
8.00 - 13.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Presidium Meeting
13.00 - 15.00
Radisson BLU Sobieski Hotel
Presentation
13.00 - 15.00
Radisson BLU Sobieski Hotel
Presentation
Conference
(Sponsors Showcase & Discussion Panels) including lunch
15.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
15.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
AGM
18.30
Sabat theatre
Transfer
18.30
Sabat theatre
Transfer
Transfer from Radisson Blu Sobieski to Sabat Theatre
19.30
Sabat theatre
Social Event
19.30
Sabat theatre
Social Event
Dinner and Revue Show
23.00 - 23.30
Radisson BLU Sobieski Hotel
Transfer
23.00 - 23.30
Radisson BLU Sobieski Hotel
Transfer
Transfers from Sabat Theatre to Radisson Blu Sobieski
10.00 - 15.00
Sightseeing
10.00 - 15.00
Sightseeing
Warsaw City Tour
15.00 - 18.30
Leisure
Afternoon at leisure
18:30
Zamoyski Palace
Transfer
18:30
Zamoyski Palace
Transfer
Transfer from Radisson Blu Sobieski to Endorfina Foksal – Zamoyski Palace
19.00 - 1.00
Zamoyski Palace
Dinner
19.00 - 1.00
Zamoyski Palace
Dinner
Gala dinner and DCT Awards Ceremony in association with Gold Key Media
Dress code – Black Tie/Cocktail Dresses
23.00 / 23.30 / 0.00 / 0.30
Radisson BLU Sobieski Hotel
Transfer
23.00 / 23.30 / 0.00 / 0.30
Radisson BLU Sobieski Hotel
Transfer
Transfer from Endorfina Foksal – Zamoyski Palace to Radisson Blu Sobieski
Morning
Radisson BLU Sobieski Hotel
Breakfast
Morning
Radisson BLU Sobieski Hotel
Breakfast
Breakfast and individual departure
13.00 - 17.30
Radisson BLU Sobieski Hotel
Workshop / meeting
David Campbell Trophy Candidates Workshop
Done by Hani El-Sharkawi (for ROTY candidates only)
14.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Workshop 1 – Social Media Marketing – Why It Is So Important? – Dagmara Plata – Alf
How to do it correctly for the hotel and for your personal development by Dagmara Plata-Alf – she is passionate about digital marketing, management and new technologies. Lecturer at the Kozminski University and Managing Director at Hotel Media Group company specializing in consulting and marketing activities for prestigious hotels and restaurants. She is the author of numerous articles on marketing and management in tourism industry. She realizes her passion and shares her knowledge also during guest academic lectures (including at the Jagiellonian University in Krakow or the Cracow University of Economics). A graduate of doctoral studies at the Kozminski University and an MBA at the University of Bedfordshire. She runs her blog: www.dagmaraplataalf.pl
14.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Workshop 2 – Emotional Intelligence & Your Well Being – Kevin Daly
Even though IQ is considered as a vital element of success, another element, the ability to successfully deal with people and one’s work environment is just as important for individual and team performance – especially within the hospitality industry. This element is Emotional Intelligence, which relates to the skill how we perform in social situations, how we deal with pressure and expectations of our surroundings.
This course focuses on building skills in 4 core elements of Emotional Intelligence specifically connected to Well Being: Self – Regard, Optimism, Interpersonal Relationships and Self – Actualization. Course participants will walk away with strategies for action to build Well Being.
Workshop Trainer: Kevin Daly, B.SC., MBA /Managing Partner, Lighthouse Organizational Development
Kevin Daly is an international training and development specialist with extensive organizational development experience. He holds an MBA in Business and is a qualified administrator of the Myers-Briggs Type Indicator (MBTI), Neethling Brain Instrument (NBI), Intercultural Development Inventory (IDI), EQ-i 2.0, EQ 360, and the Intercultural Conflict Style Inventory (ICS). He has led hundreds of seminars throughout Europe working together with talents, managers and leaders with a particular focus on communication, intercultural competence, and team development. Born in San Diego, California, he has called Vienna, Austria his home since 1996; he enjoys traveling and particularly likes working with multicultural teams.
18:30
Belvedere Restaurant
Transfer
Transfer from Radisson Blu Sobieski to Belvedere Restaurant
19.00 - 22.00
Belvedere Restaurant
Dinner
DCT Dinner for Presidents, Candidates, International Committee, Jury members and Organization Committee, Past Presidents
22:00
Radisson BLU Sobieski Hotel
Transfer
Transfer from Belvedere Restaurant to Radisson Blu Sobieski
8.00 - 17.00
Radisson BLU Sobieski Hotel
Trophy
David Campbell Trophy Competition
9.00 - 12.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Workshop 3 – Managing High Conflict Situations & Discussions– by Kevin Daly
Difficult conversations — whether you’re telling a key stakeholder the project is delayed or presiding over an unenthusiastic performance review — are an inevitable part of the workplace. How should you prepare for these kinds of discussions? How do you find the right words in the moment? And, how can you manage the exchange so that it goes as smoothly as possible?
This course focuses on building skills to help you deal better with high conflict people, situations and discussions. Course participants will walk away with a conflict analysis planning toolbox and be able to immediately apply it to current workplace conflicts
Workshop Trainer: Kevin Daly, B.SC., MBA /Managing Partner, Lighthouse Organizational Development
Kevin Daly is an international training and development specialist with extensive organizational development experience. He holds an MBA in Business and is a qualified administrator of the Myers-Briggs Type Indicator (MBTI), Neethling Brain Instrument (NBI), Intercultural Development Inventory (IDI), EQ-i 2.0, EQ 360, and the Intercultural Conflict Style Inventory (ICS). He has led hundreds of seminars throughout Europe working together with talents, managers and leaders with a particular focus on communication, intercultural competence, and team development. Born in San Diego, California, he has called Vienna, Austria his home since 1996; he enjoys traveling and particularly likes working with multicultural teams.
Coffee breaks in between
9.00 - 12.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Workshop 4 – Managing Successfully Across Cultures – Hani El-Sharkawi
This training session is designed to prepare the participants for doing business across cultures. It is aimed at offering individuals and an understanding of how cross-cultural dynamics impact them. It aims to equip the participants with the necessary knowledge and skills to work and lead across cultures through a detailed understanding of cultural differences especially in regards to communication and working styles. It is also designed to increase the effectiveness of leaders of multi-cultural teams.
Click here to read more
About the trainer: Hani El Sharkawi is the Director of the Sacher School of Excellence, the training academy of the Sacher Hotels. He has many years of experience in executive positions in the international luxury hospitality industry in various cities including Vienna, Paris, Singapore and Vancouver. As the son of an Egyptian father and an Austrian mother, he grew up in a multicultural environment in Alexandria, Egypt. He graduated from High School in the USA, earned a Bachelor degree in Tourism and Hospitality Management from the University of Alexandria and Master degree in intercultural competences from Danube University Krems in Austria.
Coffee breaks in between
12.15 - 13.15
Radisson BLU Sobieski Hotel
Lunch
Lunch – for Presidents, Candidates, International Committee, Jury members and Organization Committee, Trainers
14.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Workshop 5 – Mentoring Training Workshop – Nicola Miller (President UK)
After the successful trial of the AICR UK mentoring programme, we are delighted to offer you the opportunity to join a Mentoring training workshop.Understand how to mentor and how to make the most of this opportunity.This session is a practical guide to mentoring, giving a useful structure, tools and tips to begin or improve your mentoring skills.We have a limited number of places available, so please contact Nicola, AICR UK President, as soon as you can in order to participate in this training workshop. Please email Nicola at president@aicr.co.uk to secure your place on this workshop.
Coffee breaks in between
14.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
Workshop 6 – Social Media Marketing – why it is so important? – Dagmara Plata – Alf
How to do it correctly for the hotel and for your personal development by Dagmara Plata-Alf – she is passionate about digital marketing, management and new technologies. Lecturer at the Kozminski University and Managing Director at Hotel Media Group company specializing in consulting and marketing activities for prestigious hotels and restaurants. She is the author of numerous articles on marketing and management in tourism industry. She realizes her passion and shares her knowledge also during guest academic lectures (including at the Jagiellonian University in Krakow or the Cracow University of Economics). A graduate of doctoral studies at the Kozminski University and an MBA at the University of Bedfordshire. She runs her blog: www.dagmaraplataalf.pl
Coffee breaks in between
18:30
Folk Gospoda - Grzybowska street
Transfer
Transfer from Radisson Blu Sobieski to Folk Gospoda
19.00 - 23.00
Folk Gospoda - Grzybowska street
Dinner
Welcome dinner at Folk Gospoda
Welcome dinner in Folk Gospoda including tasting of local liquers and traditional polish folkloristic entertainment
Please wear your home country traditional outfit
23:00
Radisson BLU Sobieski Hotel
Transfer
Transfer from Folk Gospoda to Radisson Blu Sobieski
8.00 - 13.00
Radisson BLU Sobieski Hotel
Workshop / meeting
13.00 - 15.00
Radisson BLU Sobieski Hotel
Presentation
(Sponsors Showcase & Discussion Panels) including lunch
15.00 - 17.00
Radisson BLU Sobieski Hotel
Workshop / meeting
18.30
Sabat theatre
Transfer
Transfer from Radisson Blu Sobieski to Sabat Theatre
19.30
Sabat theatre
Social Event
23.00 - 23.30
Radisson BLU Sobieski Hotel
Transfer
Transfers from Sabat Theatre to Radisson Blu Sobieski
10.00 - 15.00
Sightseeing
18:30
Zamoyski Palace
Transfer
Transfer from Radisson Blu Sobieski to Endorfina Foksal – Zamoyski Palace
19.00 - 1.00
Zamoyski Palace
Dinner
Gala dinner and DCT Awards Ceremony in association with Gold Key Media
Dress code – Black Tie/Cocktail Dresses
23.00 / 23.30 / 0.00 / 0.30
Radisson BLU Sobieski Hotel
Transfer
Transfer from Endorfina Foksal – Zamoyski Palace to Radisson Blu Sobieski
Morning
Radisson BLU Sobieski Hotel
Breakfast
Breakfast and individual departure
Select date to see events.